Open now — 24/7, holidays included
12000 N El Mirage Rd, El Mirage AZ
Billing (480) 339-4825
El Mirage, Arizona
A fully equipped, freestanding emergency room — not an urgent care.
Walk in with chest pain, a bad fall, trouble breathing, a high fever, or an injury that cannot wait. You are always seen by a board-certified physician — 24/7/365, with CT, X-ray and a full lab in the building. No appointment and no referral.
Open 24 hours a day, 7 days a week, 365 days a year. No appointment and no referral.
Come in now
You are already at the right place. Walk in any hour — no appointment and no referral needed.
Call 911 instead if you cannot travel safely, or if symptoms are severe or getting worse quickly.
What brings people in
If you can see yourself on this list, come in. If you cannot and something still feels wrong, come in anyway.
The difference is the building
Open now
24 hours a day, 7 days a week, 365 days a year.
Walk in
No appointment. No referral. Ever.
A physician sees you
You are seen by a board-certified physician, every visit, at every hour.
Answers here
CT, X-ray and a full laboratory on site — plus a critical care room. Ultrasound is called in from a mobile service.
An urgent care that suspects something serious must send you on to start again. Everything needed to find out is already here.
What we treat
Everything we treat →Chest Pain & Stroke Symptoms
Chest pressure, pain spreading to the arm or jaw, sudden weakness, drooping on one side, or trouble speaking. These are the ones not to wait on — come straight in, or call 911 if you cannot travel safely.
What to expect →Injuries, Fractures & Burns
Falls, breaks and sprains, deep cuts, and burns. CT and X-ray are here in the building, so you get answers during your visit instead of a referral for imaging somewhere else.
What to expect →Breathing Problems & Severe Infections
Asthma attacks, pneumonia, high fever, severe abdominal pain, dehydration, and allergic reactions — for adults and children alike.
What to expect →Not Sure If It Is an Emergency?
Then come in — that is reason enough, and nobody should have to diagnose themselves first. See what a full-scope emergency room has on site, and what a visit costs.
What to expect →How long you will be here
There are wait times. Any emergency room that tells you otherwise is selling something. What we can tell you is what our own records show:
Under 30 min
The average time from arriving to being seen has stayed under 30 minutes year round.
About 1.5 hrs
From walking in to walking out, on our own records. Any individual visit can run longer.
And if someone arrives sicker than you, they go first. That is how an emergency room is supposed to work, and it is why any individual visit can run longer than an average.
What competes for your turn
Here
Other emergency patients.
At a hospital emergency department
Emergency patients, plus inpatient admissions and ambulance traffic.
No inpatient hospital attached, so you are not waiting behind patients who need a bed upstairs.
Not absorbing ambulance diversions from a regional trauma catchment.
One department, not a campus — park at the door rather than navigating a hospital.
Everyone here is an emergency patient. No clinic schedule competing for the same physician.
None of that is a promise about your visit. It is a difference in how the two models are organised, and it is checkable from the outside.
We are an emergency room, not a hospital
We treat and stabilise you here. If you need to be admitted, or need hospital-level inpatient care, we arrange the transfer to a hospital.
Most visits end with people going home. When a visit needs to end in a hospital bed, getting you there is part of what we do.
We are not a pediatric emergency room, and we treat children every day. El Mirage and the cities around it have a lot of young families.
No surprise bills
We do not balance bill. Ever — any patient, any insurer.
You will never pay more than your in-network deductible and coinsurance.
An Explanation of Benefits is not a bill.
No insurance? You are assessed and screened all the same — what you can pay never decides your care.
In partnership with HealthPass
The bill is the part people dread. This is what we did about it.
HealthPass is a healthcare membership — not insurance. It pays the copays, deductibles and coinsurance your insurer assigns for eligible visits to this emergency room, and it applies to visits you have already had, not only the ones ahead of you.
Visits already behind you
An eligible visit you have already made can be paid for. That is unusual, and it is the part worth knowing if a bill has already arrived.
The visit in front of you
Come in first and sort the money afterwards. Nobody is turned away, and no cost question is settled at the door.
And the ones after that
Membership keeps paying those costs for future eligible visits here, so the next emergency is not also a calculation.
HealthPass is a separate company and it is not insurance. It is a membership that works alongside the insurance you already have — never in place of it. You do not need it to be seen here; our doors work the same either way. What it covers, the price and the sign-up all live on their own site, because the product should make its own claims.
Join HealthPass opens our partner's site in a new tab.
Where we are
12000 N El Mirage Rd
El Mirage, AZ 85335
Serving El Mirage, Surprise, Youngtown, Sun City, Sun City West, Peoria, Glendale, Litchfield Park — and anyone who needs us.
Health and emergency guides
All guides
In-network benefits honored. No balance billing.
We honor in-network insurance benefits for emergency care, and we do not balance bill patients for emergency care they have received. An Explanation of Benefits from your insurer is not a bill — if anything you receive is unclear, call our billing team and we will walk you through it.
What our patients say
Reviews from people who came here, collected by SoTellUs and by Google. We do not edit them.
Read our reviews on Google ↗ (opens Google in a new tab)
You are already at the right place. Walk in, any hour.
Open 24 hours a day, 7 days a week, 365 days a year. No appointment and no referral.
About your bill, before you worry about it
If something arrives from your insurance company after your visit, it is almost certainly not a bill. It is an Explanation of Benefits — a statement of what they paid. The large number on it is not what you owe.
For emergency care, federal law limits your share to the ordinary in-network copay, coinsurance and deductible your plan already sets. We do not bill you for the difference, and we never will.
If anything you receive is unclear, call us before you pay it. Our billing team would rather explain a statement than have you pay something you do not owe.