Open now — 24/7, holidays included Main (480) 237-4922
El Mirage Emergency Room & Medical Center by Instinctive Health logo: EL MIRAGE in grey, EMERGENCY ROOM in red, beside three figures over a red cross in a grey circle.
Menu
Call (480) 237-4922 Patient Portal

Open now — 24/7, holidays included
12000 N El Mirage Rd, El Mirage AZ
Billing (480) 339-4825

Accessibility — El Mirage ER

If this website is not working for you, the phone always is: (480) 237-4922.
Twenty-four hours a day. You never have to get through a web page to reach an
emergency room.

The phone is always open

Twenty-four hours a day, every day.

Tell us bluntly

You will not be asked to prove anything.

Care never depends on this site

Walk in. No form, no login.


What we are aiming at

We are building this site to be usable with a keyboard alone, with a screen
reader, at large text sizes, and at high zoom — and to work without relying on
colour alone to convey meaning. Those are the things that most often shut people
out, and they are the things we test.

We are not claiming a certification. We would rather tell you what we are
aiming at, and fix what you find, than display a badge.


Where you can reach everything another way

Anything this website does, you can do by phone:

On the site Instead
Find our address and hours (480) 237-4922 — we are open, so someone answers
Read your visit records (480) 237-4922 and ask; you do not have to use the portal
Ask a billing question (480) 339-4825
Understand a bill or an EOB (480) 339-4825 — read it to us over the phone

Getting care never depends on this website. Walk in. No appointment, no
referral, no form.


Tell us what is broken

If something here is unusable — a page a screen reader cannot get through, text
that will not enlarge, a control you cannot reach with a keyboard, a form that
traps you — we want to know, and we would rather hear it bluntly.

Call (480) 237-4922 and say you are calling about the website. It helps if
you can tell us:

  • The page you were on
  • What you were trying to do
  • What you are using — a screen reader, keyboard only, magnification, voice
    control

You will not be asked to prove anything or explain why you need it.


In the building

This statement is about the website. For questions about physical access to
the emergency room — parking, entrances, getting through the department — call
(480) 237-4922
and ask. Someone who works in the building can answer that
better than a web page can.


El Mirage ER — open 24 hours a day, 7 days a week.
12000 N El Mirage Rd, El Mirage, AZ 85335 · (480) 237-4922
If this is a medical emergency, call 911.


About your bill, before you worry about it

If something arrives from your insurance company after your visit, it is almost certainly not a bill. It is an Explanation of Benefits — a statement of what they paid. The large number on it is not what you owe.

For emergency care, federal law limits your share to the ordinary in-network copay, coinsurance and deductible your plan already sets. We do not bill you for the difference, and we never will.

If anything you receive is unclear, call us before you pay it. Our billing team would rather explain a statement than have you pay something you do not owe.

How billing works